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Escalations on your phone

See every chat the WizMessage AI chatbot handed to a person, filter by urgency or type, reply to the customer and resolve it from the app.

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Flow builder on your phone

Build no-code WhatsApp chatbot flows in the WizMessage app: start blank, from a template or with AI, edit steps on the canvas and turn flows on or off.

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Knowledge base search playground on your phone

Ask a question the way a customer would and see which passages from your documents the WizMessage AI chatbot would find, before a customer does.

1 min read

Knowledge base settings on your phone

Tune how the WizMessage AI chatbot searches your documents: how many passages it reads, how relevant they must be, when it asks a follow-up question, and how documents are split.

2 min read