Knowledge base documents on your phone

Add the documents your WizMessage AI chatbot answers from, straight from your phone: price lists, FAQs, policies, in PDF, Word, text or Markdown.

1 min read

Knowledge base documents on your phone

The AI chatbot answers customers from your own documents: your FAQ, price list, delivery and return policies. This screen holds them.

Your documents

Open the menu, tap Wiz Bot, then AI chatbot, then Knowledge base. Your documents are listed here with their status; the refresh icon at the top checks for updates. With no documents yet, tap Upload document to add the first one.

The Knowledge Base screen before any document is added

Upload a document

Tap Upload and then Add document to pick a file from your phone: PDF, DOCX, TXT or MD, up to 10 MB each. The bot reads it, and the document appears in the list once it is ready to use.

The Upload document sheet listing the accepted file types

Search playground: check what the bot finds in your documents.
Knowledge base settings: tune how it searches them.

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