Turn chatbot conversations into a list of leads you can act on
A chatbot that answers questions but forgets who asked is half a tool. Add lead questions to a flow and every conversation that completes them is saved in Bot Leads: the customer's name and number, the flow that captured them, an outcome you define and each answer under its question. Export the list, or send each new lead straight to a Google Sheet.
Included inWiz BotWiz Pro
- One field per question, saved against the lead with the name, number and flow
- Every answer kept
- The flow decides how each lead is marked, for example Hot, Warm or Not interested
- An outcome you set
- Export to Excel, or send each new lead to a Google Sheet as it arrives
- Out to a sheet
Who it's for
The owner whose chatbot already handles enquiries but who cannot tell afterwards which of them were real prospects.
The worry it answers
"A bot will drown me in cold leads." You decide the questions and the outcome, so a lead arrives already marked, such as Hot, Warm or Not interested.
How to capture leads with a flow
Add lead questions
In the flow builder, ask for the details you need, such as name and what the customer wants.
Set the outcome
Decide how a lead is marked when the flow finishes, so the list tells you who to call first.
Review Bot Leads
Every lead is listed with its answers, the flow that captured it and when.
Send it on
Export the list, or connect a Google Sheet so each new lead becomes a row.
What is saved with each lead
- The date, the customer's name and phone number
- The flow that captured the lead
- The outcome set in the flow
- Each answer, under the label of its question
A ready-made qualifier for campaign replies
When you link a bot to a campaign you can start from a ready lead qualifier. It asks what the customer wants and saves them in Bot Leads as Hot, Warm or Not interested, and you can edit the flow afterwards.
Good to know
Where this feature stops, in plain words — so nothing here surprises you after you buy.
- Requires the Wiz Bot or Wiz Pro plan.
- Leads come from flows you build, so the quality of the list depends on the questions you ask.
- Sending leads to a Google Sheet is optional and set up by the account owner. Leads always stay in Bot Leads as well.
Frequently Asked Questions
Can a WhatsApp chatbot collect customer details?
Yes. Add questions to a flow in the flow builder, and each completed conversation is saved in Bot Leads with the name, number, the flow and every answer.
Can I mark leads as hot or cold?
Yes. The outcome is set in the flow, so a lead arrives already marked, for example Hot, Warm or Not interested.
Can I get the leads into a spreadsheet?
Yes. Export the list, or connect a Google Sheet and each new lead is added as a row, usually within a minute.
Which plan includes it?
Bot Leads comes with Wiz Bot and Wiz Pro.
Explore More Features
Discover other tools that make WizMessage the complete WhatsApp platform.
- Flow BuilderA drag-and-drop canvas for menus, questions, branches, media and handoffs. No code, and a tester on the same screen.
- Google SheetsConnect a Google account to send bot leads to a sheet as new rows, build audience lists from a sheet, read and write rows from a chatbot flow, and export your data to a new sheet.
- Campaign Replies and Linked BotEvery campaign shows how many people replied and how many chats are waiting for you, and can name a flow that answers those replies until you step in.
- AI ChatbotAn AI agent that understands natural language, replies in the customer's language, and escalates to a person instead of guessing.
- Knowledge BaseYour price list, policy or FAQ becomes the chatbot's source of truth. No prompt engineering, no retraining.
- Excluded NumbersNumbers the chatbot must never reply to. Their messages still arrive in the inbox — no bot fires.