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Wiz Message
Estate agents

WhatsApp for estate agents: qualify the enquiry before you drive to the viewing

Property enquiries arrive at all hours and most of them are not ready. A guided flow asks budget, area and timeline while you are out, so what reaches an agent is a qualified enquiry rather than "is this still available?". Listings go out as images or documents, and the whole inbox works from a phone — including when the signal does not.

See plansعرض الأسعار
Budget, area and timeline collected before an agent spends time on the lead
Pre-qualified
The full inbox on a phone, holding its own copy of the data for a weak signal
From the car
Each enquiry has an owner, so two agents do not chase the same buyer
Assigned

لمن هذه الميزة

Estate agents and brokers who are rarely at a desk, and whose WhatsApp is the first thing every enquiry touches.

القلق الذي تجيب عنه

"I'm out at viewings all day, I can't be answering messages." That is what the flow and the offline-first app are for: the bot qualifies, and you pick up between appointments.

A typical agency setup

  1. Connect the agency number

    The number on your boards and listings, connected without losing the app on the phone.

  2. Build the qualifying flow

    Budget, area, bedrooms, timeline, buying or renting. Test the conversation yourself before it goes live.

  3. Label and assign

    Labels for area or property type, an owner per enquiry, and internal notes for what was discussed at the viewing.

  4. Work it from the phone

    The mobile app carries the inbox, contacts, campaigns and the escalation queue, and works offline-first.

Qualify before you commit an afternoon

The most expensive thing in this business is a viewing that was never going to happen. A guided flow asks the questions you would ask — budget, area, bedrooms, buying or renting, when they need to move — and captures the answers into the conversation. An enquiry that reaches an agent has already answered them, and anything the flow cannot handle is handed to a person rather than looped.

Send the property, not a link to it

Listings go out as images, video walkthroughs, or a PDF brochure with a caption — the things people actually look at on a phone. Interactive buttons and lists let a prospect pick an area or a property type without typing, and a campaign to a segmented list puts a new instruction in front of the buyers who were waiting for it.

  • Images, video and documents with captions and a display filename
  • Interactive buttons and lists for choosing an area or property type
  • Audiences per area, budget band or buyer versus renter
  • Per-recipient delivery status on every campaign
  • Scheduled sends for a weekly new-instructions round-up

A team that is never in the same place

Nobody in an agency is at a desk. Each agent signs in as themselves, enquiries carry an owner and a status, and internal notes record what was said at the viewing without the client seeing it. The mobile app is not a cut-down viewer — it carries the inbox, contacts, campaigns, escalations and the full helpdesk, keeps its own copy of the data on the device, and receives push notifications rather than polling.

من الجيد معرفته

أين تتوقف هذه الميزة، بكلمات واضحة — حتى لا يفاجئك شيء بعد الشراء.

  • Outside 24 hours of a prospect's last message you need an approved template — so a new-instructions round-up to an old list is a template send.
  • Free-form media needs an open 24-hour session with the recipient; outside it, use a template.
  • The flow captures answers into the conversation. It does not connect to your listings database unless you wire that up through the API.
  • Audiences are static lists — a prospect whose budget changes does not move themselves.
  • The web inbox shows the last 7 days; the mobile app holds the longer history.
أسئلة شائعة

الأسئلة الشائعة

Can the bot qualify a lead on its own?

It asks the questions you configure and captures the answers into the conversation, so an agent picks up an enquiry that already has budget, area and timeline attached. Whether it is a good lead is still your judgement.

Can I send a property brochure?

Yes — images, video and documents with a caption and a display filename. Within an open 24-hour session you can send them free-form; outside it, use an approved template.

Can two agents avoid chasing the same buyer?

Yes. Each enquiry carries an assignee and a status, and internal notes let agents hand over with context rather than a phone call.

Does it work when I'm out of signal?

The mobile app keeps its own copy of contacts, chats and helpdesk data on the device and syncs only what changed, so it stays usable on a weak connection.

Can it pull from my listings system?

Only if you connect it through the API. The flow itself captures answers; it does not know your inventory unless your own system tells it.

Let the enquiry qualify itself

The bot asks, you pick up between viewings — from your phone.

See plans

الميزات المستخدمة هنا

كل ميزة بالتفصيل، بما في ذلك ما لا تفعله.

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