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Website Chat Widget

The bot you built for WhatsApp also answers on your website

Your contact form goes to an inbox nobody reads. Replace it with the assistant you have already built: drop one script tag onto the site, choose whether visitors meet a structured flow or a free-form AI that answers from your documents, and pick up anything it cannot handle from a web inbox.

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Generated for you, with copy and download — no build step on your site
One script tag
Add, edit and remove multiple website configurations from one account
Several sites
A structured flow agent, or a free-form AI assistant — stated in plain language
Two modes

لمن هذه الميزة

The business with a website whose contact form lands in an inbox nobody reads, and whose visitors leave rather than wait for a reply.

القلق الذي تجيب عنه

"That's a second product to buy and learn." It is the same builder, the same knowledge base and the same handoff pattern — on another channel.

How to put the widget on your site

  1. Add the website

    Configure the site in the dashboard. You can run several sites from one account, each with its own settings.

  2. Pick the assistant type

    A visual flow agent for structured jobs like bookings and support tickets, or an AI assistant that answers from your knowledge base for FAQs.

  3. Copy the embed code

    The generator gives you the script to paste, with copy and download buttons and a QR code if you want to test on a phone.

  4. Work the web inbox

    Conversations land in a web inbox of their own, and anything the assistant cannot handle is raised as an escalation you can reply to.

Choose the right kind of assistant, on purpose

Most website widgets give you one behaviour and hope it fits. Here the choice is explicit and described in plain language rather than jargon. A visual flow agent follows the flows you built and is best for structured interactions — bookings, support tickets, guided processes. A free-form AI assistant answers from your knowledge base and is best for FAQs and general enquiries. Different sites can make different choices.

What comes with it

  • An embeddable widget served as a single script
  • Multiple website configurations per account — add, edit, remove
  • An embed code generator with copy and download, plus a QR code for testing
  • Its own visual flow builder for web conversations, including AI generation, duplicate, and export or import
  • A web inbox with a conversation view
  • A web escalation queue with live updates and reply
  • A visitor information tab
  • AI settings per web channel

The same pattern, a different channel

Nothing here is a separate product to relearn. A flow is built the same way, the knowledge base is the same knowledge base, and an unanswerable question becomes an escalation exactly as it does on WhatsApp. What changes is where the customer is standing.

من الجيد معرفته

أين تتوقف هذه الميزة، بكلمات واضحة — حتى لا يفاجئك شيء بعد الشراء.

  • Requires an active subscription — any plan.
  • The AI assistant mode needs the AI chatbot configured, including your own connected vector database.
  • The website flow builder is a separate builder from the WhatsApp one. The screens look nearly identical and hold different flows, so check which one you are editing.
  • Website escalations are a separate queue from WhatsApp bot escalations.
  • The widget endpoints your visitors hit are deliberately unauthenticated — they serve anonymous site visitors, so nothing sensitive is exposed through them.

مشمولة في

هذه الميزة جزء من الباقات التالية.

  • Wiz Bot
  • Wiz Campaign
  • Wiz Pro
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أسئلة شائعة

الأسئلة الشائعة

How hard is it to install?

One script tag, generated for you with copy and download buttons. There is no build step and nothing to install on your server.

Can I use it on more than one website?

Yes. Add several website configurations to one account, each with its own settings and assistant type.

Which assistant type should I choose?

The structured flow agent for booking, tickets and guided processes; the AI assistant for FAQs and open questions. The product states the trade-off in those words rather than making you guess.

Do website conversations mix with my WhatsApp inbox?

No. Website conversations have their own inbox and their own escalation queue, so the two channels stay separate.

Is it the same flow I built for WhatsApp?

It is the same kind of flow, built the same way, but the website builder holds its own flows. The two look nearly identical, so it is worth confirming which one you have open before you edit.

Answer visitors before they leave

One script tag, and the assistant you already built is on your site.

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