Flow Builder is a no-code, visual workspace for designing automated WhatsApp conversations. Instead of writing code, you drag nodes onto an interactive canvas and connect them to create step-by-step customer journeys — menus, qualifying questions, appointment bookings, order flows, and more. Choose from over 13 industry-specific templates (Bakery, E-Commerce, Education, Healthcare, Hotel Booking, and more) across 6 languages to get started in minutes, or build from scratch. The editor handles alignment, spacing, and connection rules automatically, and you can add conditional routing to branch conversations based on customer replies.
📊 Free Monthly Limits: Running built flows is Unlimited. AI-generated flows (via the "Generate with AI" button) are limited to 20 generations/month. Building manually by drag-and-drop is always free.
Browse and organise your flows — categorise and tag them so a growing library stays manageable.
Start from an Industry Template — choose from over 13+ domain-specific, prebuilt flows (e.g., Bakery, E-Commerce, Education, Healthcare, Hotel Booking).
Multi-language Filtering — filter templates natively across 6 supported languages, allowing you to instantly deploy localized conversation trees without manual translation.
Visual Flow Editor — design step-by-step conversations on an interactive canvas. The editor handles alignment, spacing, and connection rules automatically.
Conditional Routing — build complex conditional pathways and branching logic based on exact customer replies.
Fallback Logic — automatically send a default retry message if the customer's input doesn't match any available options.
Tip: Start from a template closest to your goal and adjust it — it's far faster than building every branch from scratch, and the structure is already sound.