Welcome! WizMessage turns your WhatsApp Business number into a complete marketing, support, and automation platform. Send bulk campaigns to thousands of contacts, let an AI chatbot answer customer questions 24/7 from your own documents, manage a shared team inbox with SLA targets and breach alerts, build no-code conversation flows, and connect your existing tools through the API — all from one dashboard. This guide gets your number connected in minutes and shows you where every feature lives, which plan unlocks it, and what to try first.
Tip: If your number ever shows as disconnected, use Change or add number on the dashboard to reconnect in a few clicks.
📊 AI Features — Free Monthly Limits: Your account includes 100 Knowledge Base replies, 20 AI-generated flows, 10 Document uploads, and 300 Dashboard Copilot messages per month. Limits reset on the 1st of each month. Buy top-ups in Settings → AI Credits.
A bulk campaign has two tracks that run in parallel — get your audience ready while Meta reviews your templates, so you lose no time waiting. First, add a payment method so Meta can bill per message; then create a group and import your contacts. Alongside that, create and submit your Marketing or Utility templates for approval. Once a template is approved, you open Create Campaign, pick the template, choose your groups, and click Create Campaign to start the broadcast.
⏳ Approval timing: For new accounts, template review can take up to 24 hours (or longer). Once you have a track record with the WhatsApp Business API, the same reviews usually clear within minutes. Submit templates early — review runs while you build your groups. Prefer to send later? Use Scheduled Messages instead of launching now.
💰 Pricing varies by country: Meta charges different rates for Marketing and Utility messages depending on the recipient's country. Check the rate for your market before you scale — see the WhatsApp Platform pricing.
WhatsApp supports rich media — images, interactive buttons, product catalogs, and even payment links — while costing less per message in most markets. SMS is plain text with limited engagement options. Here is how WhatsApp compares to Email: