Mobile Bot Settings

Bot Settings acts as the master control panel for your WhatsApp assistant, fully optimized for your smartphone. Whether you are commuting, traveling, or on a client site, you can pull up the mobile app to switch your chatbot engine (AI-powered, Flow-based, or External Webhooks), monitor your AI credits, and tweak advanced features. The mobile interface uses intuitive, collapsible cards that make it simple to adjust confidence gates, toggle document lookups, and set human takeover rules with just a few taps.

📊 Plan Requirement: Access to Bot Settings requires the Wiz Bot or Wiz Pro plan. Configuring these settings via the mobile app is fully included in your subscription.

What you can do here

Select your AI engine — tap to instantly switch between a dynamic AI Chatbot, a structured Interactive Flow Chatbot, or an External System.
Monitor AI credits — view your LLM top-up summary and actively track your message credit usage directly from the mobile dashboard.
Toggle Knowledge Base — easily enable or disable Qdrant document lookups to control whether the bot searches your uploaded files.
Configure safety thresholds — manage confidence gates and set strict human takeover parameters to dictate when the AI escalates to your team.
Tweak advanced processing — expand the advanced settings card to adjust vision processing, voice note transcription, text aggregation windows, and smart caching.

How to configure your bot on mobile

Tip: If you notice your chatbot struggling with unique customer queries while you're away from your desk, instantly open the app and raise the High Confidence Gate to force more conversations to a human agent.

Making the Most of Your AI Assistant

Having comprehensive bot settings on your mobile device guarantees you are never truly disconnected from your automated support pipeline. If a marketing campaign unexpectedly goes viral, you can immediately tweak your trigger settings or business hours right from your phone to manage the surge.

How top businesses use it

Real results

A retail store owner successfully paused their chatbot's promotional messaging during a major conference simply by toggling a setting in the mobile app.
Small business operators report significantly higher confidence in using AI, knowing they can adjust safety guardrails instantly without needing to boot up a computer.

Mobile Knowledge Base — Upload the PDFs and text files that power the bot's logic.
Mobile Flow Builder — Construct rigid, button-driven customer journeys from your phone.
Mobile Bot Escalations — Oversee how the bot transitions control to human agents.

Mobile Bot Settings

📊 Plan Requirement: Access to Bot Settings requires the Wiz Bot or Wiz Pro plan. Configuring these settings via the mobile app is fully included in your subscription.

What you can do here

Select your AI engine — tap to instantly switch between a dynamic AI Chatbot, a structured Interactive Flow Chatbot, or an External System.

Monitor AI credits — view your LLM top-up summary and actively track your message credit usage directly from the mobile dashboard.

Toggle Knowledge Base — easily enable or disable Qdrant document lookups to control whether the bot searches your uploaded files.

Configure safety thresholds — manage confidence gates and set strict human takeover parameters to dictate when the AI escalates to your team.

Tweak advanced processing — expand the advanced settings card to adjust vision processing, voice note transcription, text aggregation windows, and smart caching.

How to configure your bot on mobile

Tip: If you notice your chatbot struggling with unique customer queries while you're away from your desk, instantly open the app and raise the High Confidence Gate to force more conversations to a human agent.

Making the Most of Your AI Assistant

A retail store owner successfully paused their chatbot's promotional messaging during a major conference simply by toggling a setting in the mobile app.

Small business operators report significantly higher confidence in using AI, knowing they can adjust safety guardrails instantly without needing to boot up a computer.

Mobile Bot Settings

Mobile Bot Settings

What you can do here

How to configure your bot on mobile

Making the Most of Your AI Assistant

How top businesses use it

Real results

Continue Learning

Bot Escalations (Mobile)

Flow Builder (Mobile)

KB Search Playground (Mobile)

Mobile Bot Settings

What you can do here

How to configure your bot on mobile

Making the Most of Your AI Assistant

How top businesses use it

Real results