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Patakaran sa Privacy

Effective: August 19, 2026

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Saklaw ng Patakaran

This Policy applies to the WizMessage web platform and all associated mobile applications developed by BETH TECHNOLOGIES, specifically including: - WizMessage for WA Business (Google Play: com.wizmessage.mobile) - WizBot - AI Chatbot for WA (Google Play: com.wizmessage.wizbot) It also applies to the WizMessage Instagram integration, which lets you connect an Instagram professional account to manage its direct messages, comments and posts from WizMessage. The Instagram-specific sections below describe exactly what that integration accesses, why, and how to remove it.

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Impormasyong Kinokolekta Namin

  • Personal na Impormasyon: Maaari naming kolektahin ang iyong pangalan, email address, numero ng telepono at iba pang mga identifier.
  • Data ng Paggamit: Kinokolekta namin ang data kung paano ka gumagamit ng App.
  • Cookies at Tracking: Gumagamit kami ng cookies upang mapabuti ang iyong karanasan.
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Paano Namin Ginagamit ang Iyong Impormasyon

  • Upang ibigay at patakbuhin ang App
  • Upang mapabuti ang iyong karanasan
  • Upang makipag-ugnayan sa iyo
  • Upang sumunod sa mga legal na obligasyon
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Paano Namin Ibinabahagi ang Iyong Impormasyon

  • Sa mga service provider na tumutulong sa amin
  • Kung kinakailangan ng batas
  • Sa iyong pahintulot
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Seguridad ng Data

Nagpapatupad kami ng makatwirang mga hakbang sa seguridad upang protektahan ang iyong impormasyon.

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Ang Iyong mga Karapatan

Maaaring may mga karapatan ka na ma-access, maitama, o ma-delete ang iyong personal na impormasyon.

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Instagram Data We Access

  • Account details: When you connect an Instagram professional account, we receive its Instagram account ID, username, account type and profile picture, so we can show you which account is connected and send on its behalf.
  • Direct messages: We receive the messages people send to your connected Instagram account, and the replies you send from WizMessage, including text, media attachments, reactions and read receipts. This is what makes the shared inbox work.
  • Instagram-scoped IDs: Instagram identifies the people who message you with an ID unique to your account and our app. It is not a phone number, email address or public Instagram handle, and it cannot be used to identify that person outside this connection.
  • Comments and mentions: If you enable comment management, we receive comments, replies and @mentions on your posts, reels and live videos so you can respond to them.
  • Publishing data: If you publish through WizMessage, we store the captions, media URLs and publishing status of the posts you create.
  • Access tokens: We store the access token Instagram issues for your account. It is encrypted at rest and is used only to call Instagram on your behalf.
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How We Use Instagram Data

  • To deliver the service you asked for: showing your Instagram conversations in your inbox, sending your replies, managing comments, and publishing the posts you schedule.
  • To keep your connection working, including refreshing access tokens before they expire and telling you when an account needs reconnecting.
  • To keep the service secure and reliable, for example detecting duplicate deliveries and diagnosing failures.
  • We do not sell Instagram data, use it for advertising or profiling, or use it to train machine-learning models. We do not share it with data brokers.
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How Long We Keep Instagram Data, and How to Remove It

  • Retention: Instagram messages and comments are automatically deleted after 90 days. Account connection details are kept for as long as the account stays connected.
  • Disconnecting: You can disconnect an Instagram account at any time from your WizMessage settings. We immediately stop receiving its data and delete the stored access token.
  • Removing our app from Instagram: If you remove WizMessage from within Instagram, Instagram notifies us and we disconnect the account and delete its access token automatically.
  • Deleting your data: You can request deletion at any time at https://wizmessage.com/delete-data, or by emailing us at the address below. Deletion requests received through Instagram are actioned automatically.
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Instagram and Meta Platform Terms

Our use of information received from Instagram follows the Meta Platform Terms and Developer Policies. Instagram is a service of Meta Platforms, Inc., and Meta's own handling of your data is governed by Meta's privacy policy. WizMessage acts on your instructions as the operator of your connected Instagram professional account. We do not access Instagram accounts you have not connected, and we request only the permissions needed for the features described above.

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Mga Pagbabago sa Patakarang Ito

Maaari naming i-update ang Patakaran sa Privacy na ito paminsan-minsan.

Contact Us

Email

[email protected]

Website

www.bethtechnologies.com

Company

BETH TECHNOLOGIES

Address

1st Floor, 302/A(10) & 302/A(11), Olimala Tower, Ernakulam Thekkady Road, Noorul Hudha Jumah Masjid, Vazhappily, Muvattupuzha, Ernakulam, Kerala 686673, India. Phone: +91 85906 13617